Hamilton City Libraries access to Wheelers ePlatform ended on 17 February 2022, and BorrowBox is now our sole eBook provider. Get started with BorrowBox.
From that date, most eBooks and eAudiobooks available on Wheelers ePlatform will become available on BorrowBox, alongside the existing range of exciting and popular titles in the Borrowbox catalogue. (Note it may take several days for titles to appear on BorrowBox.) You will no longer be able to access your account on Wheelers ePlatform, including any loans or reserves you have.
Frequently Asked Questions
On 17 February your Wheelers ePlatform loans will no longer be available. Please finish reading or listening to your loans before this date to avoid disappointment.
Unfortunately, reserves are unable to be carried over to BorrowBox. We suggest making a note of the titles you currently have reserves on - after 17 February, most titles from Wheelers ePlatform will be available on BorrowBox, and you can place a reserve on them again there.
The majority of eBooks and eAudiobooks available on Wheelers ePlatform will be moved over to BorrowBox from 17 February. You will be able to find the title you want on BorrowBox after that date. You can also can make a request for purchase following the instructions here - note that you are requesting an eBook or eAudiobook for BorrowBox.
If this is your first time logging onto BorrowBox, we recommend using a web browser to complete registration (BorrowBox for web). If you haven’t completed this registration, you may have difficulty signing in on the app.
If you are unable to log in to either the app or in a web browser, with the message “Charge privileges denied”, it means your library membership has expired. Please contact us with your library card number, current address, and phone number, and we will reactivate your membership so that you can continue to use BorrowBox and other library services.
Wheelers ePlatform had a feature allowing users to request books be added to the collection. BorrowBox doesn't have this feature in the app, but you can make a request for purchase following the instructions here - note that you are requesting an eBook or eAudiobook for BorrowBox.
Yes! We have a guide for how to borrow and download BorrowBox eBooks to transfer to your Kobo or other compatible eReader.
The BorrowBox app features a dyslexic font option. You can turn this feature on by tapping in the middle of screen to bring up the menu. Tap the AA symbol and select Dyslexic from the drop down menu for Fonts.
You can pinch the screen to change the size of the font and make it bigger.
The BorrowBox app has playback-speed options so you can enjoy eAudiobooks at your own pace.
BorrowBox utilises the built-in screen reader to provide meaningful auditory descriptions of each on-screen element. This also includes an optimised eBook experience for the visually impaired.
We found that BorrowBox offers the best value for Hamiltonians.