New Zealand is transitioning to the next stage of its COVID-19 response, which involves continuing with everyday activities and services, while minimising the spread. This means we can continue to offer our services to Hamiltonians with extra safety measures in place to protect the vulnerable and at-risk among our community.
From Thursday 14 April, our community libraries are operating at Orange of the government’s new traffic light system. The following safety measures help keep you, your whaanau, and our community safe.
Face coverings are required inside our community libraries. If you have a health-related exemption, please let our staff know and bring evidence of your exemption.
We encourage you to keep a 1m distance from people you do not know to keep safe.
Stay home if you are unwell, and self-isolate until you receive a negative test to stop any potential spread of the virus.
The safety of our staff and community is always our priority and we will closely monitor public health advice and update our website as new information becomes available.
Frequently asked questions (FAQs)
Hamilton City Libraries offer a number of online services which you can access whilst you are self-isolating. Please check out our Contactless Library Services for more information.
We are following all public health advice and at Red setting of the traffic light system, we require all staff and visitors to follow these golden rules:
Wear a face covering
Keep 1m distance from people you don’t know
Stay home if you are unwell
We have also increased our cleaning regime and we have signs reminding people about physical distancing. Staff will monitor numbers in each branch to make sure things don't get too crowded, which may mean a short wait outside some smaller branches until another customer exits.
We have been exploring new and innovative ways to make our programmes available for everyone. Some of our programmes have been running online and with take-away kits. Some programmes have started in-person (attendees must observe the safety measures outlined above). For more information on individual programmes, see What's On.
Face coverings are mandatory unless you can provide evidence of an exemption (e.g., a doctor’s certificate or government issued exemption). If you have a health-related exemption, staff can offer you a lanyard to wear in the library, so others in the venue know you have an exemption.
Without evidence of a mask exemption there are still ways for people who can’t wear a face covering to access library services without entering the library.
If you have holds waiting at your local library for collection but it’s temporarily closed, staff will contact you to arrange transfer of your holds to another library branch of your choice.
If you are waiting for holds to arrive at a library which is temporarily closed, we recommend suspending the hold or changing the pickup location via your online library account or the Hamilton City Libraries app.